Value Added Services (VAS)
- Kappa Free Email.
- Email Solutions.
- Web Hosting /Domain Registration.
- Bulk SMS service.
Kappa Internet Services Private Limited is focused on our customer’s ultimate success and is committed to having the highest level of quality in the industry. It is our guiding principle to provide our external and internal customers with a level of quality and service that consistently meets or exceeds expectations through the following philosophies:
- Meeting or exceeding customer and organizational requirements - Constant striving for quality services that meet or exceed the customer’s and/or organizational requirements.
- Aligning ourselves with the most competent base of suppliers available in the industry - The ability of our suppliers to provide us with quality goods and services is critical to our success. We will strive to achieve excellence in our supply chain with a common vision in the areas of quality, continuous improvement and excellence in customer service.
- Hiring the best people in the industry - Training those people on our system and focusing those people on executing our processes flawlessly.
Customer service is the most important aspect of our business. We view the service we provide to our customers as a competitive advantage. That is why 80% of our people in our organization are dedicated to technical and customer support than any other function in our company.
Our staff will provide you with support via phone, web or email 24 hours a day, 7 days a week. No Automatic Voice Response - real people will answer your call. If you are not getting the prompt and courteous service you deserve, you may escalate your request to the next level, all the way to our Head of Customer Care. All our clients would be provided with contact details of our Head of Customer Care.
The best way to obtain support depends on the issue to be addressed. Please review the following list and select the most appropriate resource to contact
Telephone Support: +91 744 2436000 / (24x7 live support)