Customer service is the most important aspect of our business. We view the service we provide to our customers as a competitive advantage. That is why 80% of our people in our organization are dedicated to technical and customer support than any other function in our company. Our staff will provide you with support via phone, web, or email 24 hours a day, 7 days a week. No Automatic Voice Response - real people will answer your call.

24*7 Helpline : 0744-2436000

The above helpline number is KAPPA's grass-root level Technical Support Centre (TSC) to book the complaints and ensure prompt rectification of any fault. A Fault Ticket Number is generated for telephonically unresolved calls. Kindly keep it noted for all future references.

e-mail :

Customer may also log their complaint on the above email.

Public Grievance Redressal Officer

If the consumer is not satisfied with the redressal of his complaint by the TSC or, if his complaint remains unaddressed or no intimation of redressal of his complaint is received within the stipulated period, such consumer may refer his complaint to Public Grievance Redressal Officer either by email on or by post.